Shipping Policy

 

Shipping Policy

Welcome to Hustle House! We are committed to ensuring your shopping experience is smooth and enjoyable. Below, you will find the details of our shipping policy:

Processing Time

  • Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).

  • During high-demand periods or sales events, processing times may extend up to 5 business days.

  • Once your order is processed, you will receive a confirmation email with your tracking details.

Shipping Rates & Delivery Times

We offer the following shipping options:

Domestic Shipping:

  • Standard Shipping: 3-7 business days – $5.99 or free for orders over $75.

  • Express Shipping: 1-3 business days – $12.99.

International Shipping:

  • Delivery times vary depending on the destination country, typically ranging between 7-21 business days.

  • Shipping rates are calculated at checkout based on location and package weight. Please note that international customers are responsible for any customs duties or import taxes.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. Use this number to track your package's progress on our website or the courier’s platform. Please allow up to 24 hours for the tracking information to update.

Shipping Restrictions

  • We currently do not ship to P.O. boxes or APO/FPO addresses.

  • Some items may have specific shipping restrictions due to their size, weight, or destination regulations. These restrictions will be clearly stated on the product page.

Lost or Delayed Packages

  • If your package is delayed beyond the estimated delivery time, please contact our Customer Service team at [support email].

  • For lost packages, we will work with the courier to locate your shipment or provide a resolution.

Changes to Your Shipping Address

If you need to change your shipping address after placing an order, please contact us at [support email] within 24 hours. We will do our best to accommodate your request, but changes cannot be guaranteed once your order is processed.

Contact Us

For any additional questions or concerns about shipping, please reach out to our Customer Service team at [support email] or call us at [support phone number]. We’re here to help!